The Code
It's just so frustrating to get home and read over your receipt and find you have been overcharged by your favourite retailer. This isn't the first time and you just feel like the scanners and price never match up with each other.
Within Canada with The Scanner Price Accuracy Voluntary Code, "the code" or sometimes referred to as "the SCOP" (Scanning Code of Practice) protects consumers from overcharges at the checkout. A voluntary code which came into affect in about 2007, allows a retailer the opportunity to correct the scanning error and by giving the consumer the product or $10 off, whichever comes first, shows the store's commitment to customer relations.
Do all retailers take part in this code? No. Many do, but a few choose not to.
Is it the law for retailers to take part in the code? No. It is voluntary practice.
Click here to see a short Marketplace Video about the code.
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